Support

Need help with your account, credits, or a payment? We've got you.

Contact us

Email support@rizz.ai (placeholder address) and include your phone number and, if relevant, the payment reference shown after checkout.

Credits & refund questions

If you topped up but don't see your credits, or a charge looks wrong, email us with your payment reference — see our Credits Policy for how purchases and refunds work. We aim to resolve payment issues within a few business days.

Account & data requests

To request a copy of your data, a correction, or account/data deletion, email us from the phone number associated with your account. See our Privacy Policy for details on what we store.

Reporting content concerns

If a generated reply seems inappropriate or you have a safety concern (especially for teen-mode accounts), email us with details — screenshots aren't needed since we don't store them, but a description of what happened helps us investigate.